Frequently Asked Questions

General

Clatter is a word used to describe a noisy chatter, which is a good definition of social networks.
If you want to suggest a feature, or have any other question, feel free to reach out to us at support@clatters.app. Alternatively you can contact us on Twitter at @ClattersApp. We would love to hear your ideas!
If you found a bug in Clatters, please reach out to us at support@clatters.app. Alternatively you can contact us on Twitter at @ClattersApp. We will make sure to address these issues in future releases.
The easiest way to support Clatters is just to purchase the ‘Clatters Pro’ subscription within the app itself, available at the top of settings. It also removes some limitations. If you really like this app, letting a friend know about it helps a ton too!
Clatters retains all the found posts for 30 days from their creation date. Once a post is older, Clatters will automatically delete it. However if you save a post, it won't be deleted unless you unsave it.

Yes! By default Clatters will fetch new posts regularly in the background.
You can turn off Background App Refresh for Clatters on iPhone or iPad by following these steps:

  1. launch the Settings app from your Home screen
  2. scroll down until you see the Clatters app and tap on it to display its settings
  3. toggle the Background App Refresh switch

If you ever want to turn it back on, simply go back and toggle the switches to on.

Twitter

Clatters relies on the Twitter's search API to find the tweets matching your searches. The Twitter API allows simple queries against recent tweets and behaves similarly to, but not exactly like the Search UI feature available in Twitter mobile or web clients.

There are a couple of limitations to note:

  • The search term is limited to 500 characters maximum.
  • Clatters can only searches against recent tweets published in the past 7 days.
  • Clatters will only fetch at most the last 1000 tweets for a specific search.
  • The Twitter's API is focused on relevance and not completeness. This means that some tweets may be missing from search results in Clatters.
  • The API is rate limited to 180 requests per 15-min window per Twitter account. Clatters has a limit on the number of simultaneous Twitter searches, mostly depending on the frequency of the tweets for your Twitter searches.

These limitations could change at any time depending on Twitter terms. These limitations were last verified on February 2020.

Reddit

Clatters relies on the Reddit's search API to find the posts matching your searches.

There are a couple of limitations to note:

  • The search term is limited to 512 characters maximum.
  • Clatters will only fetch at most the last 1000 posts for a specific search.
  • The API is rate limited to 60 requests per minute per Reddit account. Clatters has a limit on the number of simultaneous Reddit searches, mostly depending on the frequency of the posts for your Reddit searches.

These limitations could change at any time depending on Reddit terms. These limitations were last verified on February 2020.

Hacker News

  • Clatters will only fetch at most the last 1000 posts for a specific search on Hacker News.
  • The API is rate limited to approximately 10000 requests per hour for a single IP. Clatters has a limit on the number of simultaneous searches on Hacker News.

These limitations could change at any time depending on Hacker News terms. These limitations were last verified on February 2020.

iOS App Store

  • Clatters will only fetch at most the last 200 comments for a specific search on the iOS App store.
  • The API is rate limited to approximately 20 calls per minute. Clatters has a limit on the number of simultaneous searches on the iOS App Store.

These limitations could change at any time depending on Apple terms. These limitations were last verified on February 2020.

Pricing & License

Clatters can be downloaded for free. Clatters Pro is an optional paid subscription, which unlocks a range of advanced features.
Both the monthly and the yearly subscriptions are auto-renewing.
Your subscription should automatically be synced across all your supported iOS devices, provided you are using the same iCloud account.